Settings

The Settings area allows you to configure school-wide preferences that affect how Tawaasal works for everyone at your school. Only school administrators have access to these settings.

Accessing Settings

1. Log in as a school administrator.
2. Click your account card at the bottom of the sidebar, then select General.

School Address and Country

The School tab holds the school's name and its address. Besides the street, city, state or province and postal code, the address has a Country list, and a Region list that appears under it where the country's rules differ between regions, as they do in the United Kingdom.

The country is more than a line on a letterhead. It decides which rules the school follows for data requests, record keeping and attendance, so it is the same value as the Country on the Compliance tab, not a second copy that could disagree. For that reason picking another country does not save with the rest of the address:

1. Choose the new country (and region) in the lists.
2. Select Review the change, check what would change and type the school code to confirm.
3. Select Request the change. A Tawaasal administrator approves it; until then the lists are locked and a note says a change is waiting.

The street, city, state or province and postal code save with the rest of the form as usual. The whole procedure, and what each message means, is in Compliance profile, which also shows the address as it looks on the School tab.

Language Configuration

Tawaasal supports 11 languages (English, Arabic, Urdu, German, Spanish, Persian, French, Hindi, Japanese, Portuguese, Turkish). Arabic, Persian, and Urdu use full right-to-left (RTL) layout support.

1. Click your account card, then select General, and open the Language tab.
2. Enable or disable individual languages for your school and set the default language.
3. Individual users can override this in their own Preferences page.

1. 1Open the Language tab.
2. 2Search languages by name or code.
3. 3Enable or disable a language for your school.
4. 4Set as Default makes this the school default language.

RTL Support

When Arabic, Persian, or Urdu is selected, the entire interface automatically switches to a right-to-left layout. This includes navigation, forms, tables, and all content areas.

Roles and Permissions

Tawaasal comes with pre-defined roles (School Admin, Teacher, Student, Guardian, Staff) and a built-in set of permissions. You can view and customize what each role is allowed to do:

1. Click your account card, then select Roles.
2. Select a role's Edit action to view its current permissions.
3. Toggle individual permissions on or off as needed.

A few limits keep roles from being used to gain more access than intended:

• Can manage roles and permissions is offered only on admin roles. Teacher and staff roles don't list it.
• Once people are assigned to a role, its data access level can't be changed. Move them to another role first, or create a new role instead.
• To let someone read the grades of every class without changing them — a head of department, for example — give their role Can view grades for all classes (read-only). No role has it until you add it.

1. 1Create Role adds a new custom role.
2. 2Edit permissions for the School Administrator role.
3. 3Edit permissions for the Teacher role.

Common Permissions

Permission	Description
View Users	See the user list and user profiles
Edit Users	Modify user details and role assignments
View Homework	See homework assignments
Create Homework	Create new homework assignments
View Attendance	See attendance records
Mark Attendance	Record daily attendance
View Grades	See grade records and report cards
Enter Grades	Enter and modify student grades
Manage Settings	Access school-wide settings

Permission Changes Take Effect Immediately

When you modify a role's permissions, the change applies to all users with that role right away. Review your changes carefully, especially when removing permissions.

Security Settings

Multi-Factor Authentication (MFA)

School administrators can configure MFA policies for their school:

• Optional MFA — Users can choose to enable MFA from their profile.
• Enforced MFA — All users (or specific roles) are required to set up MFA on their next login.

To configure MFA:

1. Click your account card, then select General, and open the Security Policy tab (or contact your super administrator for tenant-level security settings).
2. Set the MFA enforcement mode for your school. Per-role overrides let you require a stricter mode for specific roles.

Notification Templates

Tawaasal sends notifications via email, SMS, and push notifications for various events (homework created, attendance marked, announcements published, etc.). You can customize these templates:

1. Click your account card, then select Templates.
2. Browse the list of notification templates organized by category.
3. Click Edit on a template to modify it.
4. Use the rich text editor to modify the template content.
5. Use template variables (shown in the editor) to insert dynamic content like student names, dates, and links.
6. Review the live preview panel to see how the notification will look.
7. Click Save Template to apply your changes.

What the preview shows, and what a template can ask for

• The preview shows images stored in Tawaasal and your school's logo. An image from another website is replaced by a notice that it is hidden in the preview; it still appears in the email when it is sent.
• A template can't ask for too much to produce — text repeated a huge number of times, for example, or loops that run too long. Saving or previewing such a template shows a message asking you to simplify it. If an existing template goes over these limits, the editor shows a banner saying so, and recipients get the default wording until you edit it.

1. 1Create Template adds a new custom template.
2. 2Switch to the Event Configuration tab to manage channels per event.
3. 3Filter templates by category.
4. 4Preview shows how a template renders.
5. 5Edit opens the template editor.

Template Variables

Template variables are placeholders like {{ student_name }} or {{ due_date }} that get replaced with real data when the notification is sent. The available variables are listed in the template editor for each template type.

Event Configuration

For each notification event (e.g., "Homework Created"), you can configure:

• Which channels are enabled — Email, SMS, push, or in-app notifications.
• Which template to use for each channel.

Click your account card, then select Templates, and open the Event Configuration tab to manage these settings.

Data Management

Data Import and Export

School administrators can import and export data through the Data area:

1. Navigate to Data from the sidebar.
2. On the Import & Export tab, choose to Import data (upload a spreadsheet) or Export data (download records).

Data Retention

For compliance with data protection regulations, school administrators can configure data retention policies:

1. Navigate to Data > Retention.
2. On the Policies tab, review and set retention periods for different data categories.

1. 1Open the Retention tab.
2. 2The Policies sub-tab lists retention periods by data category.
3. 3Run Enforcement Now starts a manual retention enforcement run.

Subscription Tiers

Some settings features (such as custom notification templates and advanced security policies) may be available only on higher subscription tiers (Professional or Enterprise). Contact your super administrator for information about your school's subscription.

Tips

• Review settings at the start of each academic year — Ensure your calendar, roles, and templates are up to date.
• Test notification templates — Use the preview and test-send features before making templates live.
• Document your permission changes — Keep a record of any custom permission configurations for reference.
• Enable MFA — Multi-factor authentication significantly improves account security, especially for administrator accounts.